Privacy & Policy
Nativity Seeds Delivery and Returns
We hope you love shopping at our store. Here are our delivery and returns policies to help make sure we meet your expectations. Contact Us.
Terms and conditions
All orders are shipped by the Israeli Postal Service. Estimated time until shipping is usually 2 to 5 business days, though it is our goal to ship orders within 48 hours.
Seeds are guaranteed to germinate at reasonable rates for one year from the date of purchase. Seeds are also guaranteed to grow true to type. Seed packets may be returned for only these reasons, and are only eligible for an exchange or refund up to the purchase price of the item. We are not responsible for return shipping costs. We are in no way responsible for crop failures, insects, disease, floods, drought, terrorism and acts of God.
Merchandise is guaranteed to be free of defects. Any faulty or broken merchandise may be returned for a full refund or exchange up to 10 days from time of arrival. We are not responsible for return shipping costs.
Returning Merchandise by Mail
Enclose the return section of the packing slip with your item(s). Please use one of the return labels provided on the front of your packing slip to ensure proper return address and credit information. Please allow 10 to 14 days for Nativity Seeds to process your return.
Information We Collect and How It Is Used
We collect information from you in several different ways on this site, with the goal of improving your customer experience with Nativity Seeds.Personal Information. We collect Personal Information on the nativity Seeds website when you make a purchase, create an online account, request a catalog, or subscribe to email. Personal Information may include your name, address, email address, and credit card number. We collect and use such information to enhance your customer experience with us and for marketing purposes such as to:
- Process, track, and fill your orders
- Help make the site easier for you to use
- Provide you with relevant information and content
- Market our products and seeds
- Inform you of special offers and promotions
- Include you in customer surveys
Log Files. In addition, certain Anonymous Information is collected automatically by our website. This information may include visitor domain name, Internet Protocol (IP) address, and referring domain. The information is tracked in server logs, and may be used to troubleshoot problems, keep content relevant, examine traffic trends, and improve the website experience for visitors. This Anonymous Information is used only in aggregate form.
Email Addresses. Your email address allows us to send you an order confirmation and customer service messages as necessary. If you have subscribed to our marketing and newsletter emails, we will also send you useful growing tips, special offers, customer surveys, and new product updates. We provide instructions on how to unsubscribe in each email.
We will never sell or give away your information. However, we may contact you at any time in the future.
Privacy of Children Under 13
Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.
You may choose to submit a product review on our site, nativityseeds.com. Submitted reviews become the property of Nativity Seeds and may be used at the discretion of Nativity Seeds for branding and promotional purposes.